CyberSapiens United LLP respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Platform and services.
1. Information We Collect
Personal Data:
- Full name, email address, phone number, billing information
- Course registration details
- User account and login credentials
Technical Data:
- IP address, device details, browser type, location
- Usage behaviour on our LMS
Payment Data:
- Processed through secure gateways. We do not store full card details.
2. How We Use Your Information?
- To process payments and deliver course access
- To provide customer support and handle refund requests
- To improve our platform and learning experience
- For communication regarding new courses, updates, and offers
- To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Payment processors
- Legal authorities if required
- LMS and backend infrastructure partners (under strict confidentiality obligations)
4. Data Retention
We retain user data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
5. Your Rights
You may:
- Access your personal data
- Request corrections
- Withdraw consent for marketing communications
- Delete your account (subject to record-keeping laws)
6. Data Security
We implement appropriate security measures, including encryption and firewalls, to protect your data.
7. Cookies & Tracking
We use cookies to improve your browsing experience and track user interactions. You can manage cookie preferences via your browser settings.
8. International Users
By using the Platform, you consent to the transfer and processing of your data in India and other jurisdictions as necessary.
9. Compliance
All payments and personal data processed via Razorpay adhere to Razorpay’s Privacy Policy and are PCI DSS-compliant.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of any changes.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@cybersapiensedtech.com
Phone: +91 63640 11010
Address: First Floor, Roben Plaza, D.No. 1, 170/31, Airport Rd, Padavinangady, Mangaluru, Karnataka 575008
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
